03 March 2025

Create a manual VoS request

You can manually generate an internal VoS Request for a learner. You may want to do this when details relevant to a StudyLink loan or allowance have changed, and a new VoS Response needs to be sent to StudyLink.

To create a VoS Request for a specific learner:

  1. Select the VoS Details tab.

    VoS Details tab

  2. Select the Manual VOS Request button on the StudyLink Commands ribbon.

    Manual VoS Request button

    The Learner Search window is displayed.

    Learner Search window

  3. Search for and select the relevant learner, and then select the Select Person button.

    The Manual VoS Request window is displayed.

    Manual VoS Request window

  4. Edit the Start Study Date and Fee Information fields as required, and then select OK .

    A confirmation message is displayed on completion.

    VoS Request Record Created window

    Important.If an existing unprocessed VoS Request already exists for this learner, a warning is displayed and the internal VoS Request will not be created.

    VoS Request Record Not Created window